ft888 Privacy Policy

This Privacy Policy ("Policy") sets out how ft888 ("ft888", "we", "us", "our") collects, uses, stores, shares and protects personal data in connection with the ft888 online gaming platform (the "Platform"), accessible at https://ft888.cam.

ft888 is committed to handling your personal data responsibly, transparently and in accordance with applicable data protection principles. This Policy should be read alongside our Terms & Conditions, which govern your use of the Platform and are incorporated into this Policy by reference.

By registering an account on the Platform or continuing to use the Platform after this Policy has been updated, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein, to the extent that consent is the applicable lawful basis.

This Policy is written in English and is directed at our user base, including players across Pakistan — in cities such as Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan and Peshawar. If any part of this Policy is unclear, please contact our support team before using the Platform.

In this Policy, the following terms carry the meanings set out below:

ft888 is the Data Controller responsible for the personal data of registered users of the Platform. As Data Controller, ft888 determines the purposes and methods by which personal data is processed in connection with the Platform's operation.

Where ft888 engages third-party service providers to process personal data on its behalf — such as payment processors, identity verification providers, game platform operators or customer support tools — those parties act as Data Processors under contractual data processing agreements that require them to process data only in accordance with ft888's instructions and applicable data protection law.

For all data-related queries, rights requests or complaints, please contact ft888 using the details provided in Section 16 of this Policy.

ft888 collects personal data from you in the following categories and circumstances:

4.1 Registration Data

• Full legal name
• Date of birth
• Residential address (including city and country)
• Email address
• Contact telephone number
• Username and (hashed) account password
• Preferred account currency

4.2 Identity Verification (KYC) Data

• Government-issued photo identity document (CNIC or passport)
• Proof of residential address (where required)
• Selfie or liveness check image
• Source of funds documentation (at higher transaction thresholds)

4.3 Financial & Transaction Data

• Deposit and withdrawal transaction records (amounts, dates, methods)
• Payment method identifiers (partial card numbers, e-wallet references, IBAN fragments — never full unmasked financial credentials)
• Bonus transaction records and wagering history

4.4 Gameplay & Behavioural Data

• Games played, bet amounts, win/loss records and session durations
• Sports markets wagered on (cricket, PSL, ICC, football, UFC, etc.)
• Responsible gambling tool settings and self-exclusion records
• Customer support interaction records

4.5 Technical & Device Data

• IP address and geolocation data (country/region level)
• Device type, operating system and browser type
• Session timestamps and login history
• Cookie and tracker identifiers (see Section 10)

The table below sets out the primary purposes for which ft888 processes personal data, together with the applicable lawful basis and the data categories involved:

ft888 processes personal data only where a valid lawful basis exists. The primary lawful bases we rely upon are:

• Contract performance: Processing necessary to provide the services you have requested, including account operation, deposit processing, game delivery and withdrawal handling.
• Legal obligation: Processing required to comply with applicable law, including AML obligations, KYC requirements, tax reporting and law enforcement requests made through proper legal channels.
• Legitimate interests: Processing necessary for ft888's legitimate business interests — such as fraud prevention, platform security, abuse detection and responsible gambling monitoring — where those interests are not overridden by your data protection rights.
• Consent: Processing for optional purposes such as direct marketing communications, where you have provided specific, informed consent. You may withdraw consent at any time by updating your account communication preferences or contacting support. Withdrawal of consent does not affect the lawfulness of any processing that took place prior to withdrawal.

ft888 does not sell, rent or trade personal data to third parties for their own marketing or commercial purposes. We share personal data only in the following limited circumstances:

7.1 Service Providers (Data Processors)

We share personal data with third-party service providers who process data on our behalf under written data processing agreements. These include identity verification providers, payment processors, gaming content providers, cloud hosting operators, customer support platforms and fraud detection services. These providers may only process data in accordance with our documented instructions.

7.2 Legal and Regulatory Disclosure

We may disclose personal data to law enforcement authorities, financial intelligence units, regulatory bodies or courts where we are legally required to do so, or where disclosure is necessary to protect the rights, property or safety of ft888, our users or the public. Such disclosures are made only through proper legal channels and, where permissible, we will notify you of any such disclosure.

7.3 Business Transfers

In the event of a merger, acquisition, restructuring or sale of all or part of ft888's business, personal data held by ft888 may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and of any material change to this Policy that results from it.

7.4 Payment Reference Providers

Where payment methods familiar to Pakistani users — such as Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank or Bank Alfalah — are used for transactions, the relevant payment processor receives transaction-level data necessary to complete the payment. These providers operate under their own terms and privacy policies. ft888 does not imply that any of these providers endorse gambling services.

ft888 retains personal data for no longer than is necessary for the purposes described in this Policy, or as required by applicable legal and regulatory obligations. The following general retention principles apply:

• Active account data: Retained for the duration of your account's active status.
• KYC and identity documents: Retained for a minimum of five (5) years following account closure, or longer where required by applicable AML law.
• Financial transaction records: Retained for a minimum of five (5) years following the relevant transaction date, in accordance with AML recordkeeping obligations.
• Gameplay and wagering history: Retained for the duration of your account, plus a post-closure period as required for dispute resolution and regulatory compliance.
• Customer support records: Retained for up to three (3) years following the close of the relevant support interaction, unless a longer retention period is required by law or ongoing dispute.
• Marketing consent records: Retained for the duration of your consent plus a reasonable period to demonstrate compliance, even after consent is withdrawn.

Upon expiry of applicable retention periods, data is securely deleted or anonymised in a manner that prevents reconstruction of the original personal data.

ft888 implements technical and organisational security measures appropriate to the nature and sensitivity of the personal data we process. These measures include, but are not limited to:

• HTTPS/SSL encryption for all data transmitted between your device and the Platform;
• Encryption of sensitive stored data at rest where technically feasible and appropriate;
• Access controls limiting access to personal data to staff and contractors who require it for their specific role;
• Authentication requirements for administrative access to data systems;
• Regular review of security procedures and practices;
• Procedures for detecting, reporting and responding to personal data breaches.

No method of electronic transmission or storage is entirely secure. While ft888 takes reasonable steps to protect your personal data, we cannot guarantee absolute security. You also play a role in keeping your data safe — you must maintain the security of your account credentials and notify us immediately if you suspect any unauthorised access.

ft888 uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small text files stored on your device when you access a website. They serve a variety of purposes, from keeping you logged in to helping us understand how users interact with the Platform.

10.1 Types of Cookies Used

• Strictly necessary cookies: Essential for the Platform to function, including session management, authentication and security controls. These cookies cannot be disabled without affecting Platform functionality.
• Functional cookies: Retain your preferences (such as language settings and display preferences) across sessions to provide a more personalised experience.
• Analytics cookies: Help us understand how users navigate the Platform, which pages are most visited and where users encounter difficulties, allowing us to improve the experience. Analytics data is aggregated and not used to identify individual users.
• Marketing cookies: Used to deliver relevant promotional messages where you have consented to receive marketing communications. These cookies may track your interaction with promotional content.

10.2 Managing Cookies

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of certain Platform features, including your ability to remain logged in. Instructions for managing cookies in common browsers are available through the respective browser's help documentation.

Where consent is required for non-essential cookies, we will request it through a cookie preference mechanism on your first visit to the Platform. You may update your cookie preferences at any time.

As an online platform serving users across multiple regions, ft888 may transfer personal data to countries outside your country of residence, including to jurisdictions where the operator's infrastructure, service providers or data centres are located.

Where personal data is transferred internationally, ft888 takes steps to ensure that appropriate safeguards are in place to protect the data, consistent with applicable data protection principles. These safeguards may include contractual clauses, data processing agreements or transfers to jurisdictions that provide an adequate level of data protection as recognised by the applicable regulatory framework.

Pakistani users should be aware that Pakistan does not currently have a comprehensive data protection framework equivalent to major international standards such as the EU GDPR. ft888's data processing practices are governed by the laws of the jurisdiction in which it is licensed to operate. Users based in Pakistan participate in the Platform at their own assessment of applicable local law.

Depending on the data protection laws applicable to you, you may hold some or all of the following rights in relation to your personal data processed by ft888. We will respond to valid data subject requests within a reasonable timeframe and in accordance with applicable law.

To exercise any of these rights, please contact us using the details in Section 16. We may need to verify your identity before processing a data subject request to protect against unauthorised disclosure.

The ft888 Platform is strictly intended for adults aged 18 years or older — or the higher minimum age required by the operator or applicable license jurisdiction. The Platform is not directed at, and must not be used by, persons under that age.

ft888 does not knowingly collect personal data from persons under the minimum eligible age. Where we discover or reasonably suspect that an Account has been registered by a minor, we will immediately close the Account, delete the associated personal data (subject to any legal retention obligations in relation to the investigation) and return any deposited funds to their source.

If you believe a minor has registered an Account with ft888, please notify us immediately using the contact details in Section 16.

The Platform may contain references to or display content from third-party technology partners, game studios and payment providers. Where interactions with third-party services involve data collection by those third parties — for example, when using a payment processor's interface — that data is subject to the privacy policy of the relevant third party, not this Policy.

ft888 is not responsible for the privacy practices of third-party services accessed through or referenced on the Platform. You are encouraged to review the privacy policies of any third-party services you use in connection with the Platform, including payment methods such as Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank or Bank Alfalah, which operate under their own terms and privacy frameworks.

ft888 reserves the right to update this Privacy Policy at any time. Material changes — such as new processing purposes, expanded data sharing or changes to retention periods — will be communicated to registered users via the email address associated with their Account, or through a prominent notice on the Platform, prior to the change taking effect.

The "Last reviewed" date displayed at the top of this page reflects when the Policy was most recently reviewed. Your continued use of the Platform following notification of any amendment constitutes your acknowledgement of the updated Policy. If you do not agree with a material change, you should cease using the Platform and contact support to close your Account.

Previous versions of this Policy are available upon written request to our support team.

If you have any questions about this Privacy Policy, wish to exercise your data subject rights, or have concerns about how your personal data is being handled, please contact the ft888 support team using the details below.

Complaints

If you are dissatisfied with ft888's response to a privacy concern or data subject request, you may have the right to lodge a complaint with a relevant supervisory authority in the jurisdiction where the operator is licensed. ft888 will cooperate with any such investigation in good faith.

Pakistani users should note that Pakistan does not currently have a dedicated data protection supervisory authority equivalent to those in other jurisdictions. If you have concerns about data processing practices, we encourage you to contact us directly in the first instance to resolve the matter.